Using 360-degree Feedback on Conflict to Develop Managers
This session focuses on the topic of Leadership and Conflict and introduces attendees to the research behind a new 360-degree approach to measuring responses to conflict. The research is unique in that it focuses explicitly on the behaviors people display when faced with conflict rather than examining styles. The session addresses research, applications, and interventions that can generate renewed commitment to strengthening conflict resolution skills.
Speaker
Margaret Cooley
Director, Open Enrollment Programs
Management Development Institute at Eckerd College
Margaret has been one of the lead instructors in the Leadership Development Program (LDP)® since 1985. With an extensive background in career development and psychotherapy, Margaret is highly experienced in executive coaching, seminar design, and organizational consulting. She has created and conducted a wide variety of training seminars with special interests in conflict management, teambuilding, interpersonal styles, and decision making. Margaret received her degrees from Rhodes College and the University of Chicago.