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Assessment and Development Systems at Home Depot

The Home Depot is committed to “Hiring the Best”: from Lot Attendants to Division Presidents and assessment center technology is at the core of that strategy. Enterprise-wide, The Home Depot hires approximately 170,000 associates per year and opens a new store every 43 hours. The Talent Pipeline is critical to our success. The Home Depot uses assessment centers for both selection and development.

In the past 4 years, assessment center methodology has permeated selection and development practices across the enterprise. Currently in place are more than 12 processes. This presentation will discuss the following:

• An overview of each of our assessment centers and the talent pool they are designed to assess
• Key elements of design: practicality, fidelity, portability, multi-media
• How ACs have become the preferred selection technology
• How demand is met
• The future of ACs at The Home Depot

The success of this session will be greatly enhanced by a question and answer session at the conclusion of the presentation.

Leslie Joyce joined The Home Depot in January 2002 and leads a team of I/O psychologists whose responsibilities include ensuring that The Home Depot has world-class assessment, measurement and evaluation practices and processes enterprise-wide. Prior to joining The Home Depot, Leslie was responsible for the Global Organization Research and Development group for GlaxoSmithKline, the world’s second largest pharmaceutical company. Leslie received her Ph.D. from North Carolina State University and has been engage in HR, and OE work for 20 years and been involved in assessment center design, development and implementation since the late 1980’s. Her dissertation contributed to the ongoing discussion of assessment center construct validity.

Arlette Decuir Guthrie is currently serving as Manager, Research and Diagnostics for The Home Depot in Atlanta, Georgia. Her areas of responsibility primarily include the design and development of assessment process for the selection and development of associates, managers, and executives across The Home Depot enterprise. She holds a Ph.D. in Industrial and Organizational Psychology from Texas A&M University, College Station, Texas.

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