Role Profiling and Assessment as an Organisational Management Tool

Learn how a global financial services firm, UBS AG, improved its performance management system by installing a competency-based appraisal system, adapting it to diverse job categories, and building other HR systems around core competencies. John will share his group’s strategy and results of piloting the improved system within UBS’s private banking division, explain how the group used assessment center methodology to run system checks, and detail next steps in moving from pilot to group-wide implementation.

Moderator

John Mahoney-Phillips
Group Head of Human Capital performance
UBS

After graduating from the University of Wales and post-graduate research at the University of London and Norway (Bergen), I joined a computer consultancy in a personnel role. Following this I worked with SHL Group plc, one of the world's leading HR assessment and psychometric firms. During 10 years with SHL I was responsible for all UK assessment centre business, deputy head of UK consulting, and for the last 3 years I set up and ran SHL's International Consulting team based in the Netherlands.

Since Joining UBS AG, a Global Financial Services firm, I have held 3 key positions - Head of Leadership and Management Development , Head of Organisational Measurement and Assessment -both for UBS private banking, and my current role as head of a group function responsible for developing UBS's human capital.

My key areas of interest are succession, leadership development and workplace assessment.