Who's Qualified to Train Assessors?
The Guidelines and Ethical Considerations for Assessment Center Operations document covers in detail what is expected of assessor-training content, length, and performance certification. The question remains: who is qualified to provide this comprehensive, rigorous training? What should the trainer's background and experience look like? Could there be legal ramifications to using an "unqualified" trainer? Should the qualifications be less demanding when assessment is used for development instead of selection? The panel will share its views on these and related issues, and will welcome audience viewpoints. This topic should be of interest to organizations that provide their own assessor training, as well as to those that out-source the training.
Speaker
Billie Hale
Owner
Assessment Center Services
Billie's experience with assessment centers began 24 years ago, when she was involved with all aspects of Eastern Air Lines' assessment centers for eight years. While with EAL, she also served in significant staff and line management positions. After EAL's demise, she spent nine years with Sprint Corporation as a project manager for assessment center design, maintenance, and administration, as well as assessor and role-player training. Over the years, she has served as an assessor for major corporations and city governments. She obtained her MBA from The New York Institute of Technology. In her "retirement", Billie is sole proprietor of Assessment Center Services, providing support for established assessment center programs.